

There is no contradiction between driving strong economic growth and becoming a more sustainable enterprise. Three in five members say the Trailblazer Community helped them get a new job or promotion. Since COVID-19 hit, Trailhead has seen a nearly 40% increase in sign-ups, and learner engagement has grown by more than 50%.
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At Salesforce, we were fortunate that Trailhead, our free online learning platform that empowers anyone to skill up for Salesforce jobs, and the Trailblazer Community, which accelerates this learning through peer-to-peer knowledge sharing and support, predated the pandemic. This learning will need to be rapid, continuous and delivered in personalized, bite-sized moments. And they need to arm people with the ability to innovate in this new landscape.
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They need to teach workers not only how to develop and implement new technologies, but even how to navigate them. Given the pace of change, up-skilling and re-skilling are not efforts for the distant future - they need to take place right now to prevent people from falling behind.Ĭompanies need to equip employees with the skills to communicate and collaborate in a digital-first, hybrid work environment.


Over the past year and a half, companies forced to digitize quickly have undergone technological change at breakneck speed, compressing transitions that would’ve taken place over five years into one or two. Looking forward, the challenge for companies will be finding the right talent to fill all these positions. On top of this growth, the demands of existing roles will adjust in order to keep up with and propel innovation. Nearly two-thirds of these jobs are expected to require skills specific to the occupation, such as certification or extensive on-the-job training. The Salesforce economy alone will create an estimated 9.3 million new jobs by 2026, according to IDC. Companies will be hunting for people skilled in using the latest tools and implementing digital transformation. Preparing for the jobs of the futureĪs businesses evolve, jobs will shift as well. Companies are looking for new ways to seamlessly engage with customers, partners and internally, and they’re turning to cloud computing to free up IT resources and enable business innovation. We are moving toward a remarkable emphasis on connection and collaboration in every sphere of life - from retail to education to healthcare. This massive growth is rooted in the fact cloud computing is critical to the process of digital transformation. That means revenues for the Salesforce ecosystem will be 3.5 times what they were in 2020. According to this year’s IDC Salesforce Economy study, cloud-related technologies are expected to account for a quarter of digital transformation IT spending in 2021, growing to 37% in the next five years. Specifically, IDC predicts that the Salesforce economy will produce $1.6 trillion in economic impact by 2026. One of the biggest areas of expansion will be cloud computing. The move to an all-digital, work-anywhere world will only accelerate, creating fertile ground for businesses to blossom and new roles to emerge. Over the next several years, we will see a massive upsurge in global economic growth and innovation. And it will happen again in the wake of an unprecedented global pandemic.
